Privacy Policy

INFORMATION WE MAY COLLECT

• Name
• Address
• Telephone number
• Email address
• Nationality, age or date of birth where relevant
• CNIC, passport or other identification information where legitimately required
• Donation and transaction details
• Communication preferences
• Volunteer, employment or internship information
• Educational and professional qualifications
• Partnership or institutional-enquiry information
• Event or programme-registration information
• Photographs, videos or testimonials where appropriate consent is provided
• Information contained in enquiries, complaints or feedback
• Any other information you choose to provide

We may collect information that you provide voluntarily, including:

HEALTH AND OTHER SENSITIVE INFORMATION

• Health conditions
• Medical history
• Diagnostic or treatment information
• Disability-related information
• Financial circumstances for welfare assessment
• Zakat or charitable-assistance eligibility information
• Information concerning children or dependent persons

Certain BQF services may require sensitive information, including: Such information should be collected only when necessary for an authorised purpose and handled with additional care, confidentiality and access controls. The general website contact form should not be used to submit complete medical records, emergency information or unnecessary identification documents.

INFORMATION COLLECTED AUTOMATICALLY

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Approximate location derived from technical information
• Website-performance and security information
• Cookie and similar technology data

When you use the website, certain technical information may be collected automatically, including: This information may be used to maintain security, understand website usage and improve accessibility and performance.

HOW WE USE INFORMATION

• Respond to enquiries and requests
• Process and acknowledge donations
• Maintain financial and institutional records
• Provide information about BQF programmes and institutions
• Process volunteer, employment, internship or partnership expressions of interest
• Manage event or programme registration
• Support authorised patient-navigation or welfare processes
• Assess applications for approved assistance
• Communicate service or programme updates
• Improve our website and digital services
• Prevent fraud, misuse and security threats
• Maintain legal, regulatory, audit and governance records
• Protect the rights, safety and legitimate interests of BQF and the people it serves
• Carry out another purpose disclosed when the information is collected

We may use personal information to: We will not sell or rent personal information to commercial marketers.

DONATIONS AND PAYMENT INFORMATION

Online donations may be processed through banks, payment services or other authorised providers. BQF should not directly store complete payment-card numbers, PINs, passwords or one-time verification codes through its ordinary website forms. Payment providers may process information under their own privacy policies and security arrangements. Donors should use only payment methods published and verified on BQF’s official website.

PATIENT AND BENEFICIARY INFORMATION

Submission of an online enquiry does not automatically establish a doctor-patient relationship, confirm eligibility, guarantee treatment or approve financial assistance. Patient and beneficiary information may be shared internally only with authorised personnel who require it for legitimate clinical, administrative, referral, welfare, safeguarding or reporting purposes. General donor reports should use anonymised or aggregated information wherever appropriate. A donor does not acquire a right to confidential medical or personal information merely because the donor financed a service or project.

CHILDREN AND YOUNG PEOPLE

Information concerning children should be collected only for an approved educational, healthcare, safeguarding or programme purpose. Where appropriate, BQF should obtain permission from a parent, guardian or authorised institution. Children’s photographs, videos, educational records, health information or personal stories should not be published without appropriate permission and institutional approval. A child’s access to education, healthcare or assistance must not depend upon agreeing to publicity.

PHOTOGRAPHS, VIDEOS AND PERSONAL STORIES

BQF may publish photographs, videos or personal stories only where there is an appropriate purpose, necessary permission and institutional approval. Consent for receiving healthcare, education or assistance does not automatically constitute consent for public photography or storytelling. Individuals may withdraw permission for future use by contacting BQF. Withdrawal may not always affect material lawfully published or distributed before the request was received.

COOKIES AND ANALYTICS

The website may use necessary cookies to support security, navigation and essential functionality. Subject to the website’s configuration, optional analytics or third-party media cookies may also be used to understand website performance or display embedded content. Where appropriate, visitors should be given a choice concerning non-essential cookies. Browser settings may also allow users to block or delete cookies. Some website functions may not operate correctly if essential cookies are disabled.

SHARING OF INFORMATION

• Authorised BQF institutions and personnel
• Healthcare or referral institutions
• Educational institutions
• Banks and payment-service providers
• Website hosting and information-technology providers
• Professional advisers, auditors and insurers
• Delivery, communication or event-service providers
• Government, regulatory, law-enforcement or judicial authorities where legally required
• Funding or programme partners under appropriate confidentiality and data-protection arrangements

BQF may share information, where necessary and appropriate, with: Service providers should receive only the information reasonably required to perform their authorised functions. BQF does not authorise service providers to use personal information for unrelated purposes.

INTERNATIONAL SERVICE PROVIDERS

Some website, email, cloud-storage, analytics or payment providers may process information outside Pakistan. Where such providers are used, BQF should take reasonable steps to select reputable services and apply appropriate contractual, security and access safeguards. Visitors should avoid submitting unnecessary sensitive information through ordinary email or unsecured communication channels.

DATA SECURITY

• Access controls
• Password and account-security measures
• Secure hosting and system maintenance
• Restricted access to sensitive records
• Staff confidentiality responsibilities
• Backup and recovery arrangements
• Security monitoring
• Incident-management procedures
• Secure disposal or deletion where appropriate

BQF seeks to apply reasonable administrative, technical and physical safeguards, including: No internet transmission or electronic-storage system can be guaranteed to be completely secure.

DATA RETENTION

• The purpose for which it was collected
• Patient care or programme administration
• Donation, tax, accounting and audit records
• Safeguarding and institutional accountability
• Legal or regulatory requirements
• Resolution of complaints or disputes
• Security and fraud prevention

Personal information should be retained only for as long as reasonably necessary for: When information is no longer required, BQF should securely delete, anonymise or archive it in accordance with approved retention arrangements.

YOUR REQUESTS AND CHOICES

• Confirmation of whether BQF holds their personal information
• Correction of inaccurate or incomplete information
• Updating of contact or communication preferences
• Withdrawal from non-essential promotional communications
• Withdrawal of consent for future optional use
• Deletion of information that is no longer required
• Clarification concerning how information is being used

Subject to applicable law, institutional requirements and legitimate record-retention needs, an individual may request: BQF may need to verify the identity and authority of the person making a request. Certain medical, financial, legal, safeguarding, academic or institutional records may need to be retained even after a deletion request.

EMAILS AND COMMUNICATIONS

BQF may send administrative communications concerning donations, applications, registrations, enquiries or services requested by the individual. Newsletters or optional updates should provide a reasonable method for unsubscribing. Unsubscribing from promotional communications may not prevent necessary administrative, security, transaction or service-related messages.

THIRD-PARTY WEBSITES

The BQF website may contain links to external websites, social-media platforms, payment services or partner institutions. BQF does not control the privacy or security practices of independent third parties. Visitors should review the policies of those services before providing personal information.

CHANGES TO THIS POLICY

BQF may update this Privacy Policy to reflect changes in its website, programmes, technology, institutional arrangements or applicable requirements. The latest version should display its effective date and date of revision. Material changes should be communicated appropriately.

CONTACT US

Questions, concerns or requests relating to privacy may be submitted to: Bin Qutab Foundation Email: info@binqutabfoundation.org Telephone: +92 42 111 637 637 Website: www.binqutabfoundation.org Please do not send complete medical records, passwords, PINs or one-time verification codes through ordinary email.

GOVERNING REQUIREMENTS

This Privacy Policy shall be interpreted in accordance with the applicable laws and regulatory requirements of Pakistan. Nothing in this Policy limits any rights or obligations that cannot lawfully be limited.