What a Programme Requires
People, facilities, finances, equipment, partnerships and systems.
Monitoring, Evaluation and Learning
Measuring Progress. Strengthening Accountability. Improving Our Work.
BQF is committed to understanding not only what it delivers, but whether its work is accessible, responsible, effective and capable of creating lasting value.
Home / Our Impact / Monitoring, Evaluation and Learning
Our Approach
From Resources to Long-Term Contribution
Outputs must not automatically be described as outcomes, and outcomes must not be presented as long-term impact without appropriate evidence.
What Is Delivered
Services and actions carried out through the programme.
Immediate Products
Countable results produced directly by activities.
Documented Change
Changes in access, knowledge, behaviour, capability or health.
Long-Term Contribution
Broader value for individuals, institutions and communities.
What We Monitor
Programme-Specific Evidence
Care, Safety and Follow-Up
Patients, consultations, admissions, procedures, dialysis, maternal care, welfare, referrals, safety and satisfaction.
Learning and Progression
Enrolment, attendance, completion, assessment, training, assistance, progression and feedback.
Pathways Beyond Screening
Awareness, unique people, encounters, risks, referrals, diagnoses, treatment pathways and follow-up.
Only After Operations Begin
Applications, approved financing, enterprise, income, repayment, protection and satisfaction—once verified records exist.
Livelihood reporting: No livelihood results should be published before the microfinance programme becomes operational and verifiable records exist.
Unique People
Different Individuals Served
Each person is counted once during a defined period, subject to the indicator definition and de-duplication method.
Service Encounters
Total Interactions
Visits, consultations, sessions, procedures or other interactions are counted individually.
One dialysis patient may receive several sessions. The patient counts once as a unique person, while each verified session may count as a service encounter.
Data Quality
Information People Can Trust
Required Records
Necessary fields and activities are captured.
Correct Information
Figures reflect source records.
Stable Definitions
Indicators are measured comparably.
Current Reporting
Information is available when required.
Source Evidence
Claims can be linked to records.
Controlled Access
Information is safeguarded and reviewed.
Reporting and Review
A Regular Cycle of Oversight
Routine and Monthly
Departmental monitoring and operational review.
Quarterly
Performance, resource and risk review.
Annual
Institutional assessment and public reporting.
Governance
Management and Board oversight.
Independent Review
External evaluation or assurance where appropriate.
Privacy and Confidentiality
Aggregated and De-Identified by Default
Identifiable personal, medical or educational information, photographs and stories must not be published without lawful authority, appropriate consent and institutional approval.
Accountability for Claims
Withhold What Cannot Be Verified
Before release, BQF should confirm what and who was counted, the period, source record, de-duplication, internal review and any material limitations.